Maintenance Services

 




Lincoln's Maintenance programs provide dramatic cost savings on the maintenance of network equipment, servers, workstations, laptops as well as printers and copiers. Our program protects your IT investments and minimizes service disruptions when combined with our manage service offerings.
 

We are able to manage and maintain your entire technology infrastructure, from the complex systems in your data Center to desktop computers and peripherals, in a custom-designed support solution, tailored to your business culture and your budget cycle.
 

Lincoln offers various Maintenance Agreements, that will include parts & labour , addressing  your specific business, technology and operational needs, at prices that are significantly lower than the manufacturers and other IT business solution providers.
 

Among the equipment covered under our Maintenance Agreements are:
 

• Network Equipment (Cisco, HP ProCurve, Juniper, etc...)
• Servers (HP, IBM, Dell, etc...)
• Storage Hardware (HP, IBM, Dell, EMC, NetApp, etc...)
• Workstations (HP, IBM, Lenovo, Dell, etc...)
• Laptops (HP, IBM, Lenovo, Dell, etc...)
• Printers (HP, Xerox, Lexmark, Oki Data, etc...)
• Copiers (Xerox, Canon, Toshiba, Kyocera, etc...)
• Legacy & Specialty Printers (Tally-Genicom, Zebra, etc...)

Key Benefits:

• Fixed yearly support budget
• Services delivered by professionals versed in business requirements and multi-platform technologies: As well as certified expertise in the specific systems or services required by your organization.
• Dramatically reduced Support costs:
• Pre-emptive maintenance: Leading to overall technology health.
• Response levels to meet all of the operational needs of your enterprise.
• Support for all technologies: In and out of your data Center, including remote offices.
• Spare parts depot: With hardware spares for servers, printers, network equipment, and more.
• Short term loaner hardware: While you await permanent replacement parts.
• Various onsite and remote response time guarantees: E.g. four-hour, same business day, next business day, weekend/evening/holiday