Managed Service Provider (MSP)
IT Services and Support Built on a Culture of Service,
Caring for your IT is our Business.
MSPs can function in various environments, depending on the client'spreference and the specific business requirements. We mayoperate on the client's premises, similar to an in-house IT department,or from their own dedicated data centers. Some even leverage third-partydata centers to offer their services, providing a versatile range ofhosting solutions.
The concept of MSPs has evolved over the years. Originally focused oninfrastructure or device-centric services, the term MSP now encapsulatesa broader spectrum of IT services. These can include anything thatrequires continuous management, maintenance, and support, such asdisaster recovery, end-user support, network infrastructure and cybersecurity management.
Partnering with LincolnIT offers numerous benefits:• Expertise: MSPs bring with them a team of professionals whospecialize in various IT domains, ensuring top-tier service quality.• Cost-Efficiency: Outsourcing IT functions often prove to be morecost-effective than maintaining an in-house IT department, especiallyfor small to medium-sized enterprises.• Scalability: As a business grows, its IT needs may expand. MSPs caneasily scale services to accommodate such growth.• Proactive Support: Instead of just addressing issues as they arise,MSPs often take a proactive approach, identifying potential problemsbefore they escalate.• Focus on Core Business Functions: With the assurance that IToperations are in expert hands, companies can redirect their focus fromtech issues to their primary business objectives.
In essence, hiring a competent MSP allows companies of all sizes toharness the power of advanced IT infrastructure without the associatedoverhead and challenges, ensuring that they can remain competitive andefficient in today's digital landscape. LincolnIT planted its roots more than 25 years ago as a systems integrator, providing top-tier IT infrastructure services, including server and storage management. As the industry changed, we grew in tandem toward an ever-evolving managed services model, leveraging cutting-edge technologies and software solutions like AI. At the core, we are a services company dedicated to technology and a steadfast commitment to our clients and their businesses. We're more than just an IT service provider; we're your trusted partner in achieving your business objectives, ensuring optimal performance and maximizing revenue growth. Our promise to you remains consistent—the delivery of world-class IT services, support, and advanced, cutting-edge technology solutions for in multiple business verticals including non-profit organizations, healthcare, financial services firms, Real Estate, Automotive and business enterprises of all sizes. We offer customized solutions tailored to your specific needs, from help desk, desktop virtualization and cloud computing to AI-based applications and internet cybersecurity. At the core, we are a services company dedicated to technology and a steadfast commitment to our clients and their businesses. We're more than just an IT service provider; we're your trusted partner in achieving your business objectives, ensuring optimal performance and maximizing revenue growth
The LincolnIT commitment to your business is solidified by clear communications and the development of customized solutions catered to meet your specific needs. We maintain core competencies attributed to the changing business climate, while adhering to your fiscal and technology requirements. Our comprehensive service portfolio includes Private Cloud hosting, colocation, and a wide range of IT support tasks like end user support, server , storage and network monitoring. We will even work with you to put together a business continuity plan to help minimize company downtime.
We understand that the transformation of your IT services is a major business decision. We have the capabilities, expertise and resources to guide you through this process, discover problems and answer any questions you might have. Our pricing and invoicing are transparent, and we are committed to providing value for your investment.
LincolnIT Promotes Cyber Resilience
and Security Awareness
Check back often to view featured content on how you can promote a culture of security within your organization. We’ll be highlighting and focusing on different areas surrounding this topic to help our current, new, and prospective customers stay informed.
Find out how our SecureCare brand can help you and your organization create a culture built on staying vigilant and protected.
Our Three-Pillar Approach
We take the time to learn, understand and evaluate your business needs, from all levels, ensuring your success through our three-pillar model:
We’ll do more than fix and amend your business challenges.
We take the time and responsibility to meld your current processes within our business model to ensure the highest levels of communication, consistency, and branding.
We’ll provide you with transparent access to our constantly evolving technology toolkit.
"The number one benefit of information technology is that it empowers people to do what they want to do. It lets people be creative. It lets people be productive. It lets people learn things they didn’t think they could learn before, and so in a sense it is all about potential."
FORMER CEO, MICROSOFT, INC.
You’ll receive consistent support, services, and satisfaction. We’ll be with you every step of the way. Depending upon your specific business needs, choose from a complete managed services model or an à la carte solution.
When you utilize our 24/7 help desk, state-of-the-art NOC, and best-of-breed technology toolkit, you’ll also receive consistent support, services, and the peace of mind that we’ll always be with you every step of the way. We can also assist with hardware and infrastructure issues, ensuring your computers and other devices function optimally.
If you’re thinking of a cloud migration, or have adopted some cloud solutions into your environment, a conversation with LincolnIT can lead you toward a fully tailored IT road map outlining cloud adoption and expansion to seamlessly meld within your business model. We’ll work with you to determine and support your best practices, such as private or public cloud, or a hybrid design of both.
Here’s what’s trending in IT.
If you’re looking to upgrade or implement a security solution for peace of mind, let us know how we can assist you. Especially during these critical times, security should never be treated as an afterthought, and at LincolnIT this is always top priority. Whether you want to monitor your risks and vulnerabilities, manage BYOD solutions, or ensure you never fall victim to an email or phishing scam, we’re here to help.
We also offer additional protection through our 24/7 Network Operations Center, as well as access to our third-party Security Operations Center (SOC). Managed by one of our valued alliance partners, our SOC includes proactive unauthorized data usage alerts, as well as current and new security coverage analyses.
Is Your Business Prepared for the Next Disaster?
While having the proper precautions in place is important and necessary, it’s just the first part of the process. Organizations must also test their disaster recovery plan to ensure proper execution. Partnering with a managed services provider (MSP) is your first line of defense in creating and refining your plan for an actual emergency.
Take a look at our blog: “How to Protect & Prepare Your Business From Any Disaster,” and Schedule a discussion to learn more about how we can help your organization craft a disaster preparedness plan.
Does Your Business Have an IT Remediation & Recovery Plan?
Learn more from LincolnIT technical experts on why IT remediation and disaster recovery (DR) should include measures that will minimize, identify, and aim to mitigate risk factors and the impacts of natural disasters, security breaches, and/or human error.
We’re Here to Assist You!
We’ll regularly highlight a featured vendor that’s making a significant industry impact. See below to learn more about ConnectWise, a leading provider of business automation technology that allows IT service providers to manage their businesses more efficiently. Managed Services Providers (MSP) often deploy internal tools for daily administrative task efficiency and automation while streamlining workflows to protect customer networks and infrastructures. Having such protocols in place allows the MSP to provide more strategic initiatives for customer technology needs.
Find out why it’s best to partner with an MSP boasting its own personalized internal toolkit comprising a robust professional services automation (PSA) and remote monitoring management (RMM) tools offered through vendor partners, such as ConnectWise.