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Managed Service Provider (MSP)
IT Services and Support Built on a Culture of Service,
Caring for your IT is our Business.
From cloud migrations, to remote work management, we help you build
and manage custom IT solutions that meet the needs of your business.
Tech‑Driven. People‑Focused.
LincolnIT is a Managed Service Provider (MSP) and is a specialized company that offers tailored services to oversee our client's various and changing IT needs. These services can range from managing infrastructure security and network management toapplication support and cloud computing resources. By offering ongoing, regular support and active administration, MSPs play a pivotal role in ensuring the consistent and smooth operation of an organization's IT infrastructure.
MSPs can function in various environments, depending on the client'spreference and the specific business requirements. We mayoperate on the client's premises, similar to an in-house IT department,or from their own dedicated data centers. Some even leverage third-partydata centers to offer their services, providing a versatile range ofhosting solutions.
The concept of MSPs has evolved over the years. Originally focused oninfrastructure or device-centric services, the term MSP now encapsulatesa broader spectrum of IT services. These can include anything thatrequires continuous management, maintenance, and support, such asdisaster recovery, end-user support, network infrastructure and cybersecurity management.
Partnering with LincolnIT offers numerous benefits:• Expertise: MSPs bring with them a team of professionals whospecialize in various IT domains, ensuring top-tier service quality.• Cost-Efficiency: Outsourcing IT functions often prove to be morecost-effective than maintaining an in-house IT department, especiallyfor small to medium-sized enterprises.• Scalability: As a business grows, its IT needs may expand. MSPs caneasily scale services to accommodate such growth.• Proactive Support: Instead of just addressing issues as they arise,MSPs often take a proactive approach, identifying potential problemsbefore they escalate.• Focus on Core Business Functions: With the assurance that IToperations are in expert hands, companies can redirect their focus fromtech issues to their primary business objectives.
In essence, hiring a competent MSP allows companies of all sizes toharness the power of advanced IT infrastructure without the associatedoverhead and challenges, ensuring that they can remain competitive andefficient in today's digital landscape. LincolnIT planted its roots more than 25 years ago as a systems integrator, providing top-tier IT infrastructure services, including server and storage management. As the industry changed, we grew in tandem toward an ever-evolving managed services model, leveraging cutting-edge technologies and software solutions like AI. At the core, we are a services company dedicated to technology and a steadfast commitment to our clients and their businesses. We're more than just an IT service provider; we're your trusted partner in achieving your business objectives, ensuring optimal performance and maximizing revenue growth. Our promise to you remains consistent—the delivery of world-class IT services, support, and advanced, cutting-edge technology solutions for in multiple business verticals including non-profit organizations, healthcare, financial services firms, Real Estate, Automotive and business enterprises of all sizes. We offer customized solutions tailored to your specific needs, from help desk, desktop virtualization and cloud computing to AI-based applications and internet cybersecurity. At the core, we are a services company dedicated to technology and a steadfast commitment to our clients and their businesses. We're more than just an IT service provider; we're your trusted partner in achieving your business objectives, ensuring optimal performance and maximizing revenue growth
The LincolnIT commitment to your business is solidified by clear communications and the development of customized solutions catered to meet your specific needs. We maintain core competencies attributed to the changing business climate, while adhering to your fiscal and technology requirements. Our comprehensive service portfolio includes Private Cloud hosting, colocation, and a wide range of IT support tasks like end user support, server , storage and network monitoring. We will even work with you to put together a business continuity plan to help minimize company downtime.
We understand that the transformation of your IT services is a major business decision. We have the capabilities, expertise and resources to guide you through this process, discover problems and answer any questions you might have. Our pricing and invoicing are transparent, and we are committed to providing value for your investment.
MSPs can function in various environments, depending on the client'spreference and the specific business requirements. We mayoperate on the client's premises, similar to an in-house IT department,or from their own dedicated data centers. Some even leverage third-partydata centers to offer their services, providing a versatile range ofhosting solutions.
The concept of MSPs has evolved over the years. Originally focused oninfrastructure or device-centric services, the term MSP now encapsulatesa broader spectrum of IT services. These can include anything thatrequires continuous management, maintenance, and support, such asdisaster recovery, end-user support, network infrastructure and cybersecurity management.
Partnering with LincolnIT offers numerous benefits:• Expertise: MSPs bring with them a team of professionals whospecialize in various IT domains, ensuring top-tier service quality.• Cost-Efficiency: Outsourcing IT functions often prove to be morecost-effective than maintaining an in-house IT department, especiallyfor small to medium-sized enterprises.• Scalability: As a business grows, its IT needs may expand. MSPs caneasily scale services to accommodate such growth.• Proactive Support: Instead of just addressing issues as they arise,MSPs often take a proactive approach, identifying potential problemsbefore they escalate.• Focus on Core Business Functions: With the assurance that IToperations are in expert hands, companies can redirect their focus fromtech issues to their primary business objectives.
In essence, hiring a competent MSP allows companies of all sizes toharness the power of advanced IT infrastructure without the associatedoverhead and challenges, ensuring that they can remain competitive andefficient in today's digital landscape. LincolnIT planted its roots more than 25 years ago as a systems integrator, providing top-tier IT infrastructure services, including server and storage management. As the industry changed, we grew in tandem toward an ever-evolving managed services model, leveraging cutting-edge technologies and software solutions like AI. At the core, we are a services company dedicated to technology and a steadfast commitment to our clients and their businesses. We're more than just an IT service provider; we're your trusted partner in achieving your business objectives, ensuring optimal performance and maximizing revenue growth. Our promise to you remains consistent—the delivery of world-class IT services, support, and advanced, cutting-edge technology solutions for in multiple business verticals including non-profit organizations, healthcare, financial services firms, Real Estate, Automotive and business enterprises of all sizes. We offer customized solutions tailored to your specific needs, from help desk, desktop virtualization and cloud computing to AI-based applications and internet cybersecurity. At the core, we are a services company dedicated to technology and a steadfast commitment to our clients and their businesses. We're more than just an IT service provider; we're your trusted partner in achieving your business objectives, ensuring optimal performance and maximizing revenue growth
The LincolnIT commitment to your business is solidified by clear communications and the development of customized solutions catered to meet your specific needs. We maintain core competencies attributed to the changing business climate, while adhering to your fiscal and technology requirements. Our comprehensive service portfolio includes Private Cloud hosting, colocation, and a wide range of IT support tasks like end user support, server , storage and network monitoring. We will even work with you to put together a business continuity plan to help minimize company downtime.
We understand that the transformation of your IT services is a major business decision. We have the capabilities, expertise and resources to guide you through this process, discover problems and answer any questions you might have. Our pricing and invoicing are transparent, and we are committed to providing value for your investment.
LincolnIT Promotes Cyber Resilience
and Security Awareness
We hope you’ve gained additional insight from our Cyber Resilience series. While October is Cybersecurity Awareness Month, employing a strong security posture is an everyday tactic. According to a presentation by the Federal Information Systems Security Educators’ Association, approximately 35 percent of data breaches attributed to human error or negligence. Therefore, it’s more important than ever to instill a culture of cyber interest and awareness to gain a better handle on changing cybersecurity threats.
Our knowledge of cybersecurity strategies includes firewall configuration and administration, advanced end point detection and response (EDR) , and incident response tactics, ensuring your organization's resilience in the face of potential cyber threats.
Check back often to view featured content on how you can promote a culture of security within your organization. We’ll be highlighting and focusing on different areas surrounding this topic to help our current, new, and prospective customers stay informed.
Find out how our SecureCare brand can help you and your organization create a culture built on staying vigilant and protected.
Check back often to view featured content on how you can promote a culture of security within your organization. We’ll be highlighting and focusing on different areas surrounding this topic to help our current, new, and prospective customers stay informed.
Find out how our SecureCare brand can help you and your organization create a culture built on staying vigilant and protected.
Our Three-Pillar Approach
We can help you develop a technology solution that’s reflective of your
organization’s vision and mission statement.
We take the time to learn, understand and evaluate your business needs, from all levels, ensuring your success through our three-pillar model:
People.
We’ll do more than fix and amend your business challenges.
We’re all about people and we value your partnership with honest, person-to-person communication between us and your employees. We take the time to better understand your short- and long-term goals for achievable solutions in alignment with your priorities.
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Process.
We take the time and responsibility to meld your current processes within our business model to ensure the highest levels of communication, consistency, and branding.
This comprises multiple moving parts such as our Help Desk/Network Operations Center (NOC), ticket management and workflow, project planning and delivery, Quarterly Business Reviews (QBR), and overarching technology roadmap. We develop the project's scope of work with you, the client, to be sure that the project goals are understood and achievable.
Products.
We’ll provide you with transparent access to our constantly evolving technology toolkit.
Our successes are based on how we can help manage your day-to-day technology processes—but we always have an eye on the future. We’re constantly investing and cultivating our many long-term and newly emerging industry vendor relationships.
ITCare
Let us help you grow your business
You’ll receive consistent support, services, and satisfaction. We’ll be with you every step of the way. Depending upon your specific business needs, choose from a complete managed services model or an à la carte solution.
When you utilize our 24/7 help desk, state-of-the-art NOC, and best-of-breed technology toolkit, you’ll also receive consistent support, services, and the peace of mind that we’ll always be with you every step of the way. We can also assist with hardware and infrastructure issues, ensuring your computers and other devices function optimally.
You’ll receive consistent support, services, and satisfaction. We’ll be with you every step of the way. Depending upon your specific business needs, choose from a complete managed services model or an à la carte solution.
When you utilize our 24/7 help desk, state-of-the-art NOC, and best-of-breed technology toolkit, you’ll also receive consistent support, services, and the peace of mind that we’ll always be with you every step of the way. We can also assist with hardware and infrastructure issues, ensuring your computers and other devices function optimally.
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CloudCare
Reduce your total cost of ownership
If you’re thinking of a cloud migration, or have adopted some cloud solutions into your environment, a conversation with LincolnIT can lead you toward a fully tailored IT road map outlining cloud adoption and expansion to seamlessly meld within your business model. We’ll work with you to determine and support your best practices, such as private or public cloud, or a hybrid design of both.
If you’re thinking of a cloud migration, or have adopted some cloud solutions into your environment, a conversation with LincolnIT can lead you toward a fully tailored IT road map outlining cloud adoption and expansion to seamlessly meld within your business model. We’ll work with you to determine and support your best practices, such as private or public cloud, or a hybrid design of both.
LincolnIT Services
Learn more about the IT services we provide, including the following Care brands:ITCare, ProCare, DataCare, CloudCare and SecureCare.
Is Your Business Prepared for the Next Disaster?
According to a 2018 study conducted by IT industry professional networking tool Spiceworks, while most organizations reported having a disaster recovery plan, only 34 percent actually tested it once per quarter. The study found that “29 percent test their plan just once a year, 14 percent test only every couple of years, and 23 percent of organizations never test their DR plan at all.”
While having the proper precautions in place is important and necessary, it’s just the first part of the process. Organizations must also test their disaster recovery plan to ensure proper execution. Partnering with a managed services provider (MSP) is your first line of defense in creating and refining your plan for an actual emergency.
Take a look at our blog: “How to Protect & Prepare Your Business From Any Disaster,” and Schedule a discussion to learn more about how we can help your organization craft a disaster preparedness plan.
While having the proper precautions in place is important and necessary, it’s just the first part of the process. Organizations must also test their disaster recovery plan to ensure proper execution. Partnering with a managed services provider (MSP) is your first line of defense in creating and refining your plan for an actual emergency.
Take a look at our blog: “How to Protect & Prepare Your Business From Any Disaster,” and Schedule a discussion to learn more about how we can help your organization craft a disaster preparedness plan.
Does Your Business Have an IT Remediation & Recovery Plan?
Whether you’re looking to revise or implement an active plan, or create one if you don’t have something thoroughly documented and published, it’s best to partner with an MSP who understands best practices and has hands-on experience with disaster recovery planning, documentation, and remediation.
Learn more from LincolnIT technical experts on why IT remediation and disaster recovery (DR) should include measures that will minimize, identify, and aim to mitigate risk factors and the impacts of natural disasters, security breaches, and/or human error.
Learn more from LincolnIT technical experts on why IT remediation and disaster recovery (DR) should include measures that will minimize, identify, and aim to mitigate risk factors and the impacts of natural disasters, security breaches, and/or human error.
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Our Partners
We partner with a range of technology companies to build solutions with and for customers like you. We also have a proven methodology for engaging partners to enhance our MSP platform, referred to as our internal toolkit. Browse the sections below to learn more and dive into the technology you have access to when you work with LincolinIT.
Manufacturing Partners
Learn more about the technology we use to build your IT solutions. This includes a diverse portfolio that ranges from names that the industry was built on, to new and emerging vendors who aim to solve increasing business challenges in these dynamic times.
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Toolkit Partners
Learn what technology we use to build our internal IT solutions. This includes our private cloud, NOC, and 24/7 help desk, to name just a few.
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Alliance Partners
We partner with a number of cybersecurity, VOIP, and other third party organizations to meet all of your technology needs. We’ll recommend these partners when appropriate, and if you need a recommendation, just ask.
