Built on a Culture of Service,
Caring for your IT is our Business.

From cloud migrations, to remote work management, we help you build and manage custom IT solutions that meet the needs of your business.

OUR SERVICES

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Tech‑Driven. People‑Focused.

LincolnIT planted its roots more than 20 years ago as a systems integrator. As the industry changed, we grew in tandem toward an ever-evolving managed services model. At the core, we are a services company dedicated to technology and the steadfast commitment to our clients and their businesses.

Our promise to you remains consistent—the delivery of world-class IT services, support, and cutting-edge technology solutions for non-profit organizations, healthcare, financial services firms, and business enterprises of all sizes.

The LincolnIT commitment to your business is solidified by a dedicated mix of customized solutions catered to meet your specific needs. We also maintain core competencies attributed to the changing business climate, while adhering to your fiscal and technology requirements.

We’ll consistently grow with you to successfully deliver established technology goals aligned with your business model. These goals are met with our pledge to offer exceptional service, reliable response, effective troubleshooting, and transparent access to our established technology vendor services portfolio.

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LincolnIT Expands its Services with New Logistics Center

Utilized to provide additional capacity as our customers' needs continue to grow, and to provide our employees with additional resources, LincolnIT is excited to announce the addition of our new logistics center!

Designed with services and solutions in mind, this newly expanded facility furthers our ability to leverage existing vendor partnerships at greater scale and speed. For clients, this translates to even faster delivery, reduced project costs and completion times, and increased operational efficiency and security.

Please join us in celebrating the grand opening of this newly expanded facility!

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Our Three-Pillar Approach

We can help you develop a technology solution that’s reflective of your organization’s vision and mission statement.

  
We take the time to learn, understand and evaluate your business needs, from all levels, ensuring your success through our three-pillar model:

 

 

 

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People.

We’ll do more than fix and amend your business challenges.

We’re all about people and we value your partnership with honest, person-to-person communication. We take the time to better understand your short- and long-term goals for achievable solutions in alignment with your priorities.

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Process.

We take the time to meld your current processes within our business model to ensure the highest levels of communication, consistency, and branding.

This comprises multiple moving parts such as our Help Desk/Network Operations Center (NOC), ticket management and workflow, project planning and delivery,  Quarterly Business Reviews (QBR), and overarching technology roadmap.

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Products.

We’ll provide you with transparent access to our constantly evolving technology toolkit.

Our successes are based on how we can help manage your day-to-day technology processes—but we always have an eye on the future. We’re constantly investing and cultivating our many long-term and newly emerging industry vendor relationships.

"The number one benefit of information technology is that it empowers people to do what they want to do. It lets people be creative. It lets people be productive. It lets people learn things they didn’t think they could learn before, and so in a sense it is all about potential."

steve Ballmer
former ceo, microsoft, inc.

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ITCare

Let us help you grow your business

You’ll receive consistent support, services, and satisfaction. We’ll be with you every step of the way. Depending upon your specific business needs, choose from a complete managed services model or an à la carte solution.

When you utilize our 24/7 help desk, state-of-the-art NOC, and best-of-breed technology toolkit, you’ll also receive consistent support, services, and the peace of mind that we’ll always be with you every step of the way.

 

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CloudCare

Reduce your total cost of ownership

If you’re thinking of a cloud migration, or have adopted some cloud solutions into your environment, a conversation with LincolnIT can lead you toward a fully tailored IT road map outlining cloud adoption and expansion to seamlessly meld within your business model. We’ll work with you to determine and support your best practices, such as private or public cloud, or a hybrid design of both.

 

LincolnIT Services

Learn more about the IT services we provide, including the following Care brands:

ITCare, ProCare, DataCare, CloudCare and SecureCare.

 

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Cloud Care Logo        Secure Care Logo

 

 

Tech Bytes

Here’s what’s trending in IT.

As we enter a New Year and a new quarter, you might be looking to assess your organization’s technology management needs. Remote access and work-from-home trends have not only changed the way you conduct business and how your team works, it has also altered accompanying tools, products, and services. 

Whether you require help with a fully customized managed services plan or à la carte components, we can assist through our ITCare brand so that you and your staff can focus on other, pressing initiatives.

 

To learn more about co-managed IT, and other ITCare services, click below.

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Co-Managed IT Services

If you’re constantly handling reactive, immediate issues, we can assist through our co-managed IT services offering, with as little—or as much—help as you need.

This service administers higher levels of operations management and investment returns through value-added, partnership-based tools and services, such as cloud solutions, network assessments and migrations, mobile device management, and more.

According to a 2020 report by market advisory firm Mordor Intelligence, managed services will aid in decreasing an organization’s overall IT costs by 25 to 45 percent, while improving operational efficiencies by 45 to 65 percent.

 

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Outsourced Network Management

Outsourcing your organization’s network management provides several benefits, such as added data security, 24/7 operational coverage, scalability, increased productivity, minimal downtime, and more.

Managing these components through one cohesive tool can also prevent ticket escalation leading to larger issues.. Many organizations have benefited from leveraging the LincolnIT toolkit and NOC Services, instituting an operational expenditure model vs. laying out a capital expense to implement and administer network management in their environment.

 

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Licensing Reviews & Assessments

As your organization’s technology, services, and staffing needs change, the beginning of any year is the perfect time to review and assess your vendor licensing agreements. If you’re not sure what to look for or how to identify any issues, adjustments, or updates, we can assist with a full review to address accuracy, compliance costs, and more. 

 

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24/7 Help Desk & Network Operations Center 

In an effort to help your business run smoothly, we can assist with any issue you are facing, at any time of day or night. This is accomplished through our round-the-clock help desk and technologically advanced Network Operations Center (NOC), providing real-time maintenance, monitoring, and remediation for all of your business systems.

We’re Here to Assist You!

Learn How We Can Help Your Business in Implementing Remote, Work-From Home Best Practices 

 

 

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Vendor Podium

Auvik

We’ll regularly highlight a featured vendor that’s making a significant industry impact. See below to learn more about Auvik.

With business functions continually changing and evolving, it’s more important than ever to streamline your organization’s network management practices. 


This is especially critical as more organizations of all sizes and industries increase remote employees based in multiple locations.To help ease these transitions, and manage all of the accompanying moving parts, consider adding network management toolkits offered by reputable vendors such as Auvik. 

 

Our Partners

We partner with a range of technology companies to build solutions with and for customers like you. We also have a proven methodology for engaging partners to enhance our MSP platform, referred to as our internal toolkit. Browse the sections below to learn more and dive into the technology you have access to when you work with LincolinIT.

 

 

Manufacturing Partners

Learn more about the technology we use to build your IT solutions. This includes a diverse portfolio that ranges from names that the industry was built on, to new and emerging vendors who aim to solve increasing business challenges in these dynamic times.

Toolkit Partners

Learn what technology we use to build our internal IT solutions. This includes our private cloud, NOC, and 24/7 help desk, to name just a few.

Alliance Partners

We partner with a number of cybersecurity, VOIP, and other third party organizations to meet all of your technology needs. We’ll recommend these partners when appropriate, and if you need a recommendation, just ask.

Industry Partnerships & Recognitions

 

2019 Solution Provider 500 Winner LogoCRN-Badge-for-Top-500-MSP-providers-in-2020

 

FINRA Compliant BadgeAICPA SOC Certification Badge

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Let Us Guide You In Your Technology Solutions Journey

Learn how LincolnIT can provide your organization with seamlessly integrated technology solutions.